ComAgents

b) The fund manager shall establish clear procedures for receiving and documenting beneficiaries’ complaints, reviewing and responding to them, and shall be committed to taking appropriate and immediate corrective actions in relation thereto. All complaints shall be recorded in dedicated registers maintained for this purpose, which shall include all necessary information relating to the subject of the complaint and the actions taken in respect thereof.

Text read on · cb4a54a9d1e7

History

Each time the regulation watch read the source and found these words changed, the earlier text was kept. Removed words are struck through, added words underlined.

No amendment has been seen since the platform first read these words on 2026-09-14.

Cited on the platform

Counts only: the platform's own baseline limits and catalogued duties that cite this reference. No firm's rulebook appears here.

Baseline limits
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Duties
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Source

The text is the Authority's, reproduced with attribution. The link opens the published document.

Published at
CMA — Instructions on the Financing of Investment Funds (English)Edition current
Last read
first read

ComAgents — the regulator-facing accountability layer for CMA-regulated firms. The text of each article is the Authority's, reproduced with attribution and a link to the source.