Article 8: Additional Duties of The Direct Financing Fund Manager

Eighth: Additional Duties of The Direct Financing Fund Manager

a) The fund manager shall maintain all documents, records, and files relating to the beneficiary in an orderly and secure manner, verify their completeness of such files, and update them periodically, for a period of not less than 10 years from the date of termination of the relationship.

b) The fund manager shall establish clear procedures for receiving and documenting beneficiaries’ complaints, reviewing and responding to them, and shall be committed to taking appropriate and immediate corrective actions in relation thereto. All complaints shall be recorded in dedicated registers maintained for this purpose, which shall include all necessary information relating to the subject of the complaint and the actions taken in respect thereof.

c) The fund manager shall maintain the confidentiality of data and transactions of the beneficiaries and shall not disclose or reveal such information to any third party, even after termination of the relationship with the Fund, except as required under the relevant laws, regulations, and instructions.

d) The fund manager shall disclose to the Board of Directors of the Fund any conflict of interest that may arise between the fund manager and the Direct Financing Fund under its management caused by dealing with one of the beneficiaries, if any, or a related party. Such conflict of interest shall be approved or validated by the Board of Directors of the Fund and shall be disclosed to unitholders.

e) The fund manager shall include in the financing contracts concluded with beneficiaries a mechanism for resolving any disputes that may arise therefrom, such as including an arbitration clause. This mechanism shall be disclosed in the terms and conditions of the Fund.

f) The fund manager shall calculate provisions for potential losses and risks of the Fund in accordance with applicable International Financial Reporting Standards.